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Privacy

Privacy Policy

This Privacy Policy explains how Forcevora TileCraft (“we”, “us”, “our”) collects, uses, and safeguards your information when you use our website and services.

1. Information we collect

  • Account data: name, email, and optional phone number you provide.
  • Course activity: enrollments, progress checkpoints, and feedback notes.
  • Technical data: IP address, device type, and approximate location (city-level) for analytics if you allow cookies.

2. How we use information

  • Provide and improve courses and support.
  • Send service communications and respond to your requests.
  • Analyze usage (with your cookie consent) to enhance lessons.

3. Legal bases

We rely on consent (for optional analytics), contract performance (to provide courses), and legitimate interests (to keep our services secure and reliable).

4. Sharing

We do not sell personal data. We may share limited data with service providers who support operations (e.g., hosting). They must follow our instructions and protect your information.

5. Retention

We keep data only as long as necessary for the purposes above. You may request deletion, and we will act unless we must retain it to meet legal obligations.

6. Your rights

  • Access, correct, or delete your data.
  • Opt out of non-essential cookies at any time via “Cookie preferences”.
  • Complain to your local authority if you believe your rights were infringed.

7. Security

We use technical and organizational measures to protect data. No online service is perfectly secure; please use strong passwords and keep them private.

8. International transfers

If data leaves your region, we use standard safeguards such as contractual clauses to protect it.

9. Children’s privacy

Our services are intended for individuals 16 and older. If we learn a child sent us personal data, we will delete it.

10. Changes to this policy

We may update this Policy to reflect improvements or legal requirements. We will post the updated version with a new “Last updated” date.

Definitions

Personal data

Any information that identifies or could identify a person.

Processing

Any operation performed on personal data, such as collecting, storing, or deleting.

Controller

Entity that determines the purposes and means of processing personal data.

Contact: [email protected]

Last updated: 2026-06-22